"Hello"
"Good Morning Maam. This is Sunita calling on behalf of Ronafone ( now 'rona' is the Hindi for cry and that is what I have been doing ever since I bought their SIM). Please confirm your number '973XXXXXXX'."
"Yes"
"Are you the user of this number?"
"Yes" ( Isn't it plainly obvious ??)
"Maam, would you like to activate a new plan for 3G ?"
"No, I do not require any 3G plans." (As it is my calls keep dropping due to the bad network and you guys have still not done anything about it despite logging a complaint)
"But Maam, 3G is already activated for your number. With this new plan you can get more download for just 50 rupees extra"
"What? But I did not activate 3G." (God....Rishabh keeps fiddling with my mobile all the time..what have you done this time kid??)
"Maam...would you like to go with the new 3G plan ?"
"No...and I would like to deactivate 3G. Please tell me how to go about it ?"
"Maam, I cannot do it. Please call XXX. It is a toll free number."
"But you just called for activating a new plan. Surely that means that you can deactivate/change the existing one....or you can take down my request and forward it to the concerning department"
"No Maam, I cannot do it. Please call XXX."
"I still do not understand why you cannot take my request"
"Maam, it is not possible for me to change/deactivate the existing plans"
"That means I need to call up some XXX customer care number and fight my way though the maze of an endless menu"
"Sorry for the inconvenience Maam. Please call XXX for deactivating 3G."
"Ok. Thank you."
"Thank you Maam. Have a nice day"
"Good Morning Maam. This is Sunita calling on behalf of Ronafone ( now 'rona' is the Hindi for cry and that is what I have been doing ever since I bought their SIM). Please confirm your number '973XXXXXXX'."
"Yes"
"Are you the user of this number?"
"Yes" ( Isn't it plainly obvious ??)
"Maam, would you like to activate a new plan for 3G ?"
"No, I do not require any 3G plans." (As it is my calls keep dropping due to the bad network and you guys have still not done anything about it despite logging a complaint)
"But Maam, 3G is already activated for your number. With this new plan you can get more download for just 50 rupees extra"
"What? But I did not activate 3G." (God....Rishabh keeps fiddling with my mobile all the time..what have you done this time kid??)
"Maam...would you like to go with the new 3G plan ?"
"No...and I would like to deactivate 3G. Please tell me how to go about it ?"
"Maam, I cannot do it. Please call XXX. It is a toll free number."
"But you just called for activating a new plan. Surely that means that you can deactivate/change the existing one....or you can take down my request and forward it to the concerning department"
"No Maam, I cannot do it. Please call XXX."
"I still do not understand why you cannot take my request"
"Maam, it is not possible for me to change/deactivate the existing plans"
"That means I need to call up some XXX customer care number and fight my way though the maze of an endless menu"
"Sorry for the inconvenience Maam. Please call XXX for deactivating 3G."
"Ok. Thank you."
"Thank you Maam. Have a nice day"